Frequently asked questions to help you buy a voucher, a gift box or an item - BELLEVUE HOTEL & SPA
Are gift boxes sent immediately after purchase?
After your purchase, your gift box is sent immediately in digital format. You can also choose a physical version delivered to your home. The recipient can then book their dates directly with the BELLEVUE HOTEL & SPA establishment.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available for various experiences, ranging from gourmet meals to relaxing moments in our spa. At BELLEVUE HOTEL & SPA, each box is designed to offer a unique and memorable experience.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift certificate delivered directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at our establishment BELLEVUE HOTEL & SPA.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or opt for in-store pickup when finalizing your order at BELLEVUE HOTEL & SPA.
Can I buy multiple gift boxes online for different people?
You can purchase multiple gift boxes online for different recipients. Each box will be personalized according to your instructions, and you can give them to your loved ones for unique experiences at BELLEVUE HOTEL & SPA.
How do I create a group fund and invite people?
To create a kitty and offer a BELLEVUE HOTEL & SPA gift box, select the dedicated option during your online purchase. You can then invite participants by email or by sharing a link, while enjoying the immediate sending of your gift box in digital format.
How can I choose the amount for a gift card?
The amount of the gift certificate is predetermined by the gift boxes offered at BELLEVUE HOTEL & SPA. You can select the amount that fits your budget from the available options, ranging from 60 € for spa access to 1,400 € for a two-night stay.
How can I log in to my account?
To access your account on our website, use your email address and password on the login page. If you have forgotten your password, you can reset it directly on the BELLEVUE HOTEL & SPA page.
How can I empty my cart?
To empty your cart at BELLEVUE HOTEL & SPA, click on the cart icon at the top right of the page, then on the 'Empty Cart' button.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order, ready to be given to your loved ones. Enjoy the unique experience offered by the BELLEVUE HOTEL & SPA.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the desired item. You can also empty your entire cart using the dedicated option at BELLEVUE HOTEL & SPA.
How do I purchase or give a gift box?
To offer a BELLEVUE HOTEL & SPA gift box, select your box, add it to the cart, and complete your order by customizing the box with a message. The recipient can then book their dates directly with our establishment.
Can we give a gift certificate and let the recipient choose the experience?
Absolutely, our BELLEVUE HOTEL & SPA gift boxes allow the recipient to choose among our different experiences, such as a stay, a meal in our starred restaurant Le Petit Bellevue, or a day of relaxation in our spa 'Les Sources du Grand Paradis'. They can thus fully enjoy their moment of relaxation in our establishment located in the heart of the Parco Nazionale del Gran Paradiso.
Can I modify or cancel my order?
Changes or cancellations to your gift box order depend on the conditions specified at the time of purchase at our BELLEVUE HOTEL & SPA establishment.
Is the gift box customer service reachable by email?
You can email us with any questions regarding your gift box. We commit to responding within 48 business hours at our establishment, BELLEVUE HOTEL & SPA.
Is the gift box customer service reachable by phone?
The customer service of BELLEVUE HOTEL & SPA is reachable by phone from Monday to Friday, 9 AM to 6 PM. You can also email us for any questions regarding your gift box.
Can I check the status of my gift box online?
You can track the status of your gift box online via your personal space on our website. Log in with the credentials received at the time of purchase to access this information. BELLEVUE HOTEL & SPA.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about gift boxes. The chat opening hours are indicated on the contact page of BELLEVUE HOTEL & SPA.
Is there a dedicated customer service for gift boxes?
BELLEVUE HOTEL & SPA offers a dedicated customer service to answer your questions about using your gift box. You will find detailed information about our services, such as access to our spa, our restaurants' menus, or reservation terms, directly on our website.
Is there a dedicated FAQ for gift boxes?
You will find detailed information in this FAQ about the use of your gift box, its validity, and the included services, such as access to our spa or meals in our restaurants. Each gift box offers a unique experience at BELLEVUE HOTEL & SPA.
Is spa access included in my gift box?
Access to the spa depends on the options included in your gift box. Our spa 'Les Sources du Grand Paradis' offers pools, saunas, salt caves, and much more, with specific hours for each space. Enjoy this unique experience at BELLEVUE HOTEL & SPA.
Does the recipient of a gift box have access to the same services as other customers?
Yes, the recipient of a gift box has the same services as other guests at BELLEVUE HOTEL & SPA, in accordance with the establishment's conditions.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed in the information booklet that comes with it. You will find the spa access hours, restaurant menus, and reservation conditions there. Make the most of your experience at BELLEVUE HOTEL & SPA.
Is parking included in my gift box?
Parking is not included in the gift boxes of BELLEVUE HOTEL & SPA.
Is breakfast included in my gift box?
Breakfast is not included in the gift boxes of BELLEVUE HOTEL & SPA.
Is special attention given to the recipient of a gift box?
The recipient of a BELLEVUE HOTEL & SPA gift box enjoys special attention, with tailored services such as access to the spa, gourmet moments in our refined restaurants, or exceptional stays in a unique natural setting.
Is a welcome drink included in my gift box?
The presence of a welcome drink depends on the conditions of your gift box. The restaurants and spa at our BELLEVUE HOTEL & SPA offer gourmet moments and relaxation in an exceptional mountain setting.
Should we bring towels to the Spa?
Towels are provided by the BELLEVUE HOTEL & SPA when you access the spa. You can fully enjoy the facilities, including pools, saunas, and salt caves, without having to worry about basic equipment.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly order multiple gift boxes for your employees and customize them according to your wishes. Our gift boxes include unique experiences such as stays, gourmet moments in our starred restaurants, or moments of well-being in our mountain spa, all in an exceptional setting in the heart of nature. BELLEVUE HOTEL & SPA.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital or paper format. The BELLEVUE HOTEL & SPA gift boxes allow you to enjoy gourmet moments in our refined restaurants, exceptional stays in our rooms or chalet, or wellness days in our mountain spa.
Do you offer preferential rates for bulk purchases?
Volume discounts are available for large purchases, with a customized quote based on the ordered volume at BELLEVUE HOTEL & SPA.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for corporate committees, with preferential rates and customization options, for exceptional stays at our BELLEVUE HOTEL & SPA establishment.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, you can update your details online. The conditions of BELLEVUE HOTEL & SPA apply.
How can I leave a review for my gift box?
You can share your feedback on your experience by logging into your customer account. The terms for submitting reviews are detailed during your booking at our establishment, BELLEVUE HOTEL & SPA.
How can I contact the store?
For any questions regarding our gift boxes, you can consult our website or write to us via the online form. Our offers include exceptional stays, gourmet moments, and wellness experiences in our mountain spa, all within our BELLEVUE HOTEL & SPA establishment.
Is there a dress code for the gift box?
The dress code for the different spaces at BELLEVUE HOTEL & SPA varies depending on the chosen experience. For the starred restaurant Le Petit Bellevue, smart attire is recommended, while for the spa, a swimsuit is required. Details are specified upon reservation at our BELLEVUE HOTEL & SPA establishment.
From what age can I get a treatment?
The minimum age to receive a treatment at BELLEVUE HOTEL & SPA is generally 16 years old, unless it is for specific treatments where it may be higher. Our facilities, such as the spa 'Les Sources du Grand Paradiso', offer a variety of wellness experiences tailored for adults.
Is it absolutely necessary to make a reservation?
To enjoy your gift box, a reservation is required. Recipients can choose their dates and book directly with the BELLEVUE HOTEL & SPA establishment.
How can one access the hotel from the airport?
To reach BELLEVUE HOTEL & SPA from the airport, it is recommended to take a taxi or rent a car, as the establishment is located in the charming Cogne Valley, in the Aosta Valley. The route offers a magnificent mountainous landscape, typical of the region.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility is available at our BELLEVUE HOTEL & SPA, located in the beautiful Aosta Valley. We invite you to check the specific conditions upon booking to fully enjoy our spa and services.
Are pets allowed in the establishment?
BELLEVUE HOTEL & SPA accepts pets, but it is advised to check the specific conditions directly with the hotel to ensure a pleasant stay.
Where can I find the menus?
The menus of the restaurants at BELLEVUE HOTEL & SPA are available on the detailed sheet of each gift box or directly on the establishment's website. You will find the gourmet options offered, such as the Cheese Bar or the starred ristorante Le Petit Bellevue.
What are the hours of operation?
The spa hours at BELLEVUE HOTEL & SPA are from 10:00 AM to 4:00 PM for most facilities, with saunas and steam baths accessible from 3:00 PM to 4:00 PM.
Is there parking available near the establishment?
BELLEVUE HOTEL & SPA has a nearby parking for the comfort of its guests.
What are the delivery methods for gift boxes/vouchers?
The BELLEVUE HOTEL & SPA gift boxes are available in digital or physical format, with immediate email delivery or home delivery. You can choose the delivery method that suits you best when placing your order.
Is postal delivery offered?
Yes, we offer mail delivery of our gift boxes. You can choose between an immediate digital delivery or a physical box shipped to your home. BELLEVUE HOTEL & SPA gift boxes are ready to give and to enjoy unforgettable moments in Valle d'Aosta.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for unique experiences at BELLEVUE HOTEL & SPA, including stays, gourmet moments, and wellness moments in our mountain spa.
Is the gift box available in physical format?
Yes, our gift boxes are available in physical format. You can also opt for a digital version if you prefer. Each box is an invitation to relax, to discover, and to experience the art of mountain living, at our establishment BELLEVUE HOTEL & SPA.
Is the box presented in a neat packaging?
Yes, our gift boxes are carefully wrapped to offer an elegant and neat presentation, in line with the refined experience offered by BELLEVUE HOTEL & SPA.
Is the gift box available in a digital format (e-gift box)?
Yes, our BELLEVUE HOTEL & SPA gift boxes are available in a digital version. You can choose to have them delivered via email, allowing for immediate presentation to the recipient.
Can the gift box be sent directly to the recipient?
You can have the gift box delivered directly to the recipient when placing your online order. The box is sent either in digital or physical format, depending on your choice, with varying delivery fees, at our establishment BELLEVUE HOTEL & SPA.
Do you deliver gift boxes internationally?
We deliver the gift boxes internationally for the establishment BELLEVUE HOTEL & SPA. Shipping costs and delivery times vary depending on the destination. The boxes are available in digital or physical format, with a digital version sent immediately after purchase.
What are the delivery times for gift boxes by mail?
The BELLEVUE HOTEL & SPA gift boxes are delivered within 2 to 5 business days by mail, depending on the destination. You will receive a digital version immediately after your purchase.
Is it possible to schedule a delivery date?
You can choose the delivery date of your gift box during your order. The delivery times are indicated at the time of purchase, at our establishment BELLEVUE HOTEL & SPA.
Is express delivery available?
Express delivery is available for the gift boxes from our establishment BELLEVUE HOTEL & SPA. You can choose the express delivery option when placing your order online.
How can I track my order?
You can track your order by logging into your account on our website. The conditions of BELLEVUE HOTEL & SPA apply.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. Delivery details are available during the order on our official BELLEVUE HOTEL & SPA website.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your postal gift voucher is 2 to 3 business days. You will receive a digital version immediately after your purchase, and the physical box will be sent to BELLEVUE HOTEL & SPA within 48 hours.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid for a new reservation. You will be able to enjoy the unique experience offered by the BELLEVUE HOTEL & SPA according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your gift box depends on the availability and reservation conditions of our establishment, BELLEVUE HOTEL & SPA.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service is possible depending on availability and the conditions of BELLEVUE HOTEL & SPA. Our gift boxes can be used for stays, meals in our starred restaurants, or moments of relaxation in our mountain spa, thus offering great flexibility to customize your experience.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of purchase, at our establishment BELLEVUE HOTEL & SPA.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the reservation conditions of our establishment, BELLEVUE HOTEL & SPA. You can enjoy moments of relaxation in our spa, including pools, saunas, and salt caves, as well as gastronomic experiences in our starred restaurants.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box depends on the conditions specified at the time of your booking. Our establishment, BELLEVUE HOTEL & SPA, offers moments of relaxation and gastronomy in an exceptional mountain setting.
Is it possible to reschedule without fees with a gift box?
Rescheduling is possible depending on availability and the conditions of your BELLEVUE HOTEL & SPA gift box. For more information, please consult the specific terms of your gift box.
Can I convert my gift box into a gift card?
The gift boxes from BELLEVUE HOTEL & SPA cannot be converted into gift checks. You can use them to book an experience at our establishment, such as a stay, a meal at our starred restaurant, or a day of relaxation in our mountain spa.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
Special gift boxes are available for occasions like Valentine's Day, Christmas, or weddings. Discover our online offers for unforgettable moments at BELLEVUE HOTEL & SPA.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes suitable for various occasions, including birthdays, weddings, or gatherings with friends. Our gift boxes allow you to discover our refined restaurants, mountain spa, and elegant rooms, for a unique experience in the Valle d'Aosta. Explore our selection to find the ideal offer at BELLEVUE HOTEL & SPA.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by BELLEVUE HOTEL & SPA are official and guaranteed without intermediaries. This way, you benefit from advantageous rates and an authentic experience, directly from our establishment located in the heart of Parco Nazionale del Gran Paradiso.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the BELLEVUE HOTEL & SPA gift boxes correspond to those offered by the establishment, with various options such as stays, gastronomic experiences, and moments of well-being in our mountain spa.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on availability at the time of booking. BELLEVUE HOTEL & SPA offers various wellness moments, such as facial treatments or massages, in its mountain spa "Les Sources du Grand Paradis". The services include pools, saunas, salt caves, and personalized treatments.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a BELLEVUE HOTEL & SPA gift box. You can thus benefit from a secure and direct payment to our establishment.
Is online payment secure?
Online payment on our website is secure to ensure the protection of your banking data. Each gift box can be customized according to your wishes, with immediate digital delivery or a physical version delivered to your home. At BELLEVUE HOTEL & SPA, we offer a luxurious and wellness experience in an exceptional natural setting.
Is payment via group or shared payment possible?
Payment via group or shared methods is not available at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order at BELLEVUE HOTEL & SPA.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique experience at BELLEVUE HOTEL & SPA, including exceptional stays, gourmet moments in our refined restaurants, and wellness experiences in our mountain spa.
Is it possible to pay in installments?
Payment in installments is possible according to the conditions of the BELLEVUE HOTEL & SPA establishment.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You benefit from secure payment directly with the BELLEVUE HOTEL & SPA establishment.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for their gift box purchases. This option is available to facilitate professional transactions at our BELLEVUE HOTEL & SPA establishment.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
At BELLEVUE HOTEL & SPA, all payments are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your banking data.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account on our website. Each BELLEVUE HOTEL & SPA gift box is valid for one booking, subject to availability and the conditions specified at the time of purchase.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
We accept payments by credit card, PayPal, Apple Pay, and Google Pay for your gift box purchases. Specific terms are available during your online order on our official BELLEVUE HOTEL & SPA website.
Can I receive an invoice after my purchase?
You will receive an invoice via email after your purchase at BELLEVUE HOTEL & SPA. You can also view it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. Payments are secure and directly processed by BELLEVUE HOTEL & SPA.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box. Simply check its validity and usage in the terms and conditions of BELLEVUE HOTEL & SPA.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. The payment is secure and made directly to the BELLEVUE HOTEL & SPA establishment.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of our establishment BELLEVUE HOTEL & SPA.
Is it possible to add a personalized message to the gift box?
You can add a personalized message during your order, which will be included with the gift box. Take advantage of this opportunity to offer a unique and memorable experience at our establishment, BELLEVUE HOTEL & SPA.
Can we add options to your gift box offers?
The available options vary depending on the gift boxes. You can add a relaxation moment in our spa with pools, saunas, and salt caves, or a gastronomic experience in our starred restaurants, according to your preferences. Each box can be customized to offer a unique experience at our BELLEVUE HOTEL & SPA establishment.
Do you offer premium packaging for gift boxes sent by mail?
We offer premium packaging options to enhance your gift set. You can choose the packaging during your online order to provide an even more refined experience for your loved ones, with BELLEVUE HOTEL & SPA.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark the special occasion, whether it's a birthday, a wedding, or any other celebration. The gift boxes from BELLEVUE HOTEL & SPA are designed to offer unique and memorable moments, whether for a romantic getaway, a gastronomic experience, or a day of relaxation.
How do I request a refund for a gift box purchased online?
For a refund of your gift box, check the purchase and refund conditions indicated at the time of your order. Gift boxes purchased from BELLEVUE HOTEL & SPA can be refunded according to these conditions.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be sent to you subject to availability. This service is offered by our establishment BELLEVUE HOTEL & SPA.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded at BELLEVUE HOTEL & SPA.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, according to the conditions of the BELLEVUE HOTEL & SPA establishment. The gift boxes allow you to enjoy gourmet moments in the refined restaurants or exceptional stays in the rooms, suites, or chalets with alpine charm.
Does the right of withdrawal apply to the purchase of a gift box?
The purchase of a gift box at BELLEVUE HOTEL & SPA is not subject to the right of withdrawal, as it is a service. The gift box is non-exchangeable and non-refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on the general terms and conditions of BELLEVUE HOTEL & SPA. Each box is valid for a unique experience in our establishment, offering moments of relaxation and indulgence in an exceptional setting in the Aosta Valley.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect gift box, reprinting is possible according to the purchase conditions. The BELLEVUE HOTEL & SPA gift boxes are valid for a reservation in our establishment.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box depends on the general terms and conditions of BELLEVUE HOTEL & SPA, available on the gift box description page.
What happens if the recipient couldn't use the gift box before its expiration date?
If the beneficiary was unable to use their gift box before the expiration date, it can no longer be used. We recommend checking the establishment's conditions to find out about possible extension options at BELLEVUE HOTEL & SPA.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit may be issued according to the specific conditions of BELLEVUE HOTEL & SPA. Each box is valid for a direct booking with the establishment, which can inform you about the terms of use and any cancellation conditions.
How can I redeem the cashback?
Your gift fund is available as a digital or physical gift box, which you can use to book an experience at BELLEVUE HOTEL & SPA. Options include stays, meals at our starred restaurants, or relaxation moments in our mountain spa.
What is the processing time for a refund after I make a request?
The refund deadlines for your gift box depend on the specific conditions of BELLEVUE HOTEL & SPA. You will receive a refund within 14 days after the request, provided that the box has not been used or activated.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
Gift boxes purchased for BELLEVUE HOTEL & SPA are neither exchangeable nor refundable. The terms of use are specified at the time of purchase and must be respected.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for the BELLEVUE HOTEL & SPA gift boxes. Check the available dates during your booking to fully enjoy your experience.
Is booking with a gift box subject to availability?
The reservation with a gift box is subject to the availability of BELLEVUE HOTEL & SPA. To fully enjoy your experience, it is advisable to book your dates as soon as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the BELLEVUE HOTEL & SPA login page. An email will be sent to you to create a new password.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box, the box number is essential. This number allows us to validate your reservation at BELLEVUE HOTEL & SPA.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of BELLEVUE HOTEL & SPA. Stays are offered on weekdays and weekends, but it is advisable to check the available dates at the time of booking.
Can I use my gift box on holidays?
The use of your gift box at BELLEVUE HOTEL & SPA is possible depending on the availability of the establishment, including holidays. To fully enjoy your experience, we recommend that you check the available offers and book in advance.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the BELLEVUE HOTEL & SPA establishment. The beneficiary can choose their dates based on the available slots at the time of booking.
Can I book online with my gift voucher?
Booking with a gift box is done directly with the BELLEVUE HOTEL & SPA establishment, which will offer you available dates to enjoy your experience.
Can I make a reservation by phone with my gift box?
Booking by phone with a gift box is possible according to the conditions of the BELLEVUE HOTEL & SPA establishment.
Can I make a reservation by email with my gift box?
Email reservation with a gift box is possible at BELLEVUE HOTEL & SPA. Reservation details are specified on the establishment's website or in the conditions of your gift box.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of BELLEVUE HOTEL & SPA.
Does my gift box cover the entire service?
Your BELLEVUE HOTEL & SPA gift box covers the service indicated on your exchange voucher. Any additional charges or options, such as extra spa treatments or specific menus, are at your own expense. For example, the spa access hours are specified in the establishment's terms and conditions.
Is my gift box personalized?
Your gift box is nominative and personalized with the name of the beneficiary indicated at the time of purchase. You can enjoy unforgettable moments at our BELLEVUE HOTEL & SPA establishment, located in the heart of Parco Nazionale del Gran Paradiso.
Can my gift box be used all at once?
Your gift box for BELLEVUE HOTEL & SPA is valid for a single use. You can fully enjoy the chosen experience, whether it's an overnight stay, a meal at our starred restaurant Le Petit Bellevue, or a day of relaxation in our spa 'Les Sources du Grand Paradis'.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only at our BELLEVUE HOTEL & SPA establishment, located in Cogne in the Aosta Valley. You can thus enjoy our services, such as our mountain spa or our starred restaurant, in an exceptional natural setting.
Is my gift box valid in only one establishment?
Your gift box is valid only for the services offered by our establishment BELLEVUE HOTEL & SPA.
Is an upgrade possible with an additional fee using my gift box?
Upgrading your room is possible depending on availability and BELLEVUE HOTEL & SPA conditions. This option may be offered with an additional charge, depending on the available offer at the time of your reservation.
Can someone else use my gift box?
The BELLEVUE HOTEL & SPA gift box is personalized and reserved for its recipient. It can only be used by the person indicated at the time of purchase. Fully enjoy your relaxation and gastronomy experience at our establishment located in the heart of the Aosta Valley.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your BELLEVUE HOTEL & SPA gift box, depending on the services chosen. The terms are specified on your BELLEVUE HOTEL & SPA gift box.
Is an ID required upon arrival when using a gift box?
An ID may be requested upon arrival when using your gift box at BELLEVUE HOTEL & SPA. This establishment, located in the beautiful Aosta Valley, combines elegance and well-being in an exceptional natural setting. Enjoy your stay to discover the high-end services of our spa and restaurants.
Do you accept pets?
Pets are allowed according to the conditions of the BELLEVUE HOTEL & SPA establishment.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account on our website and follow the instructions. The reservation dates can be chosen based on availability at our BELLEVUE HOTEL & SPA establishment.
Do I need to create a customer account to purchase a gift box?
Creating a customer account is not necessary to purchase a gift box at BELLEVUE HOTEL & SPA. You can place your order as a guest.
Is my gift card divisible? Can I use it multiple times?
Your gift voucher can be used in multiple occasions, depending on the availability at our establishment, BELLEVUE HOTEL & SPA. You can enjoy our services such as an overnight stay in our room, a dinner at our starred restaurant, or a session at our mountain spa, depending on your preferences and our schedule.
What are the check-in and check-out times?
The check-in and check-out times at BELLEVUE HOTEL & SPA are set according to the reservation conditions. Beneficiaries can view this information when booking their stay.
What services are included in a gift certificate?
The services included in a gift voucher vary depending on the chosen box set. You can enjoy gourmet moments in our refined restaurants, wellness experiences in our mountain spa, or exceptional stays in our rooms, suites, or chalets. Discover the details of each box set for BELLEVUE HOTEL & SPA.
What is the difference between a gift box and a free amount voucher?
A BELLEVUE HOTEL & SPA gift box offers you a choice among predefined experiences, such as an overnight stay, a meal, or access to our spa, while an open amount voucher allows you to pay for a service up to the chosen amount.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our BELLEVUE HOTEL & SPA website. We advise you to read them carefully before making your purchase to fully enjoy your experience.
How do I use a gift box during booking?
To use your gift box, simply mention your unique code when booking with BELLEVUE HOTEL & SPA. The recipient can choose their dates based on availability and fully enjoy the offered experience, whether it's a stay, a gourmet moment, or a day of well-being in our mountain spa.
Can the gift box be transferred to a third party?
The BELLEVUE HOTEL & SPA gift box can be given to a third party. Simply indicate this during the order or change the beneficiary after purchase.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of a gift box may be considered according to the specific conditions of BELLEVUE HOTEL & SPA. The boxes offer unique experiences, such as stays in rooms or chalets, gourmet moments in our starred restaurants, and moments of well-being in our mountain spa.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the purchase conditions, at our establishment BELLEVUE HOTEL & SPA.
What is the validity period of a gift box?
The validity period of a BELLEVUE HOTEL & SPA gift box is usually 1 to 3 years. Each box is valid for a reservation at our establishment located in the heart of Parco Nazionale del Gran Paradiso, offering moments of relaxation and exceptional gastronomy.
Are children allowed?
The BELLEVUE HOTEL & SPA is located in a natural environment ideal for family stays, but it is recommended to check the specific conditions for children directly in the chosen services.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
The recipient of your gift box can use the value of the box for a service of their choice at BELLEVUE HOTEL & SPA, without exceeding the indicated value. If the service amount is less than the value of the box, the difference will not be refunded. In case of exceeding, an additional payment will be required according to the conditions of the BELLEVUE HOTEL & SPA establishment.
Is the spa access private?
Access to the spa at BELLEVUE HOTEL & SPA is shared and open to all guests of the establishment. Access hours vary by area: from 10 AM to 4 PM for the pools, saunas, and caves, and from 3 PM to 4 PM for the additional saunas and steam baths.
What types of gift boxes do you offer?
We offer gift boxes for exceptional stays, gourmet moments in our starred restaurants, and wellness experiences in our mountain spa. You can give romantic nights, gastronomic getaways, or relaxing days, tailored to each desire. These gift boxes are available at our BELLEVUE HOTEL & SPA establishment.